Recently I posted about a storm that came in and blew the siding off the back of our house. Here's a picture of the damage. We notified our builder, Fieldstone Homes, about the damage right away, via an internet warranty request. About 90 minutes later we received a call from the warranty representative, and she was at our house within the hour to inspect the damage. She assured us that the damage would be repaired and the siding replaced within the next day or two. And before she left, she took care of a couple of other warranty items inside the house. She was cheerful, competent and reassuring. I was impressed. Her name was Annette.
And she didn't disappoint. The damage occurred on Monday, and there was a siding crew at our house Wednesday morning, ready to go to work. That was around 9:30 or 10 a.m.
They were done by noon. Yes, I'm happy.
Just a note about the color in the photographs: the first picture (of the damage) was taken at mid-day and shows the color most accurately. It's called sand. The pictures of the repaired siding were taken just before sunset, and the light was a lot "warmer" and makes the house look yellow. The only time the house looks like this is right after sunrise and just before sunset. Photographers call this kind of light "sweet light" because it is bright, warm and dramatic. It's the best time to shoot landscapes. Most calendar pictures of places like the Grand Canyon and Arches National Park, etc. are shot at this time of day because of that.
